Judy SWhat’s been the single biggest benefit to you and your company since working with Secure PC? Knowing that our business is under the best and I mean the best of care. With constant monitoring of our system.
What do you feel we do better than other computer support companies you may have worked with in the past? Had never worked with anyone else before Secure PC and we started in 2010.. you have always looked out for our best business interest…..having any situation handled under remote care – saving your time and ours and I can call with any stupid question and have it answered.
If someone was on the fence about choosing us as their computer support company, what would you say to them? I would say – call Secure PC and you will not regret having their services!! Top Notch!
Mary WAs a small company without our own “tech savvy” employees working with Jerry at SecurePC has given us confidence that our hardware and software is up to date and that our system is protected from cyber attack.The level of personal customer service from SecurePC can’t be beat, period.
To anyone considering choosing SecurePC as their computer support professionals I would say “you will definitely be happy with the service!”
Andy BWhat’s been the single biggest benefit to you and your company since working with SecurePC? Quick turnaround dealing with issues and broad knowledge base of the owner/technician to solve problems.
What do you feel we do better than other computer support companies you may have worked with in the past? Stay on top of current issues and make recommendations to further improve security and reliability of operating systems. Proactive about monitoring and fixing problems that we never see or know are present.
If someone was on the fence about choosing us as their computer support company, what would you say to them? You won’t be disappointed with their knowledge of programs, operating systems and security issues and ability to solve problems in a timely manner.
Kathy SWhat’s been the single biggest benefit to you and your company since working with SecurePC? Very friendly and timely.
What do you feel we do better than other computer support companies you may have worked with in the past? You explain things in English so anyone can understand them. You also work very well around people’s schedules.
If someone was on the fence about choosing us as their computer support company, what would you say to them? If you want someone who is very knowledgeable, willing to help with anything no matter how big or small and very timely, then SecurePC is the place to choose.
Mike MWhat’s been the single biggest benefit to you and your company since working with SecurePC? Prompt Service — Knowing expectations will be met.
What do you feel we do better than other computer support companies you may have worked with in the past? Being accountable for the work that is needed.
If someone was on the fence about choosing us as their computer support company, what would you say to them? Customer service has been great. Timely and flexible to hours of operation.
Barb BWhat’s been the single biggest benefit to you since working with SecurePC? There have actually been several benefits…first and foremost is the quick attention that I always receive from Jerry and SecurePC. When I have a problem with our computer, Jerry is there ASAP to provide a diagnosis and a fix. Secondly, after at least ten years of great service, I trust Jerry, which means I don’t feel any concerns with his recommendations, estimates, and computer entry. Lastly, Jerry is just a nice guy! Besides being knowledgeable, he also is easy to work with 100% of the time.”
What do you feel we do better than other computer companies you may have worked with in the past? “Attentiveness, trustworthy, and price.”
If someone was on the fence about choosing us as their computer support company, what would you say to them? “Give SecurePC a try — they make house calls if necessary AND have valuable expertise on a variety computer issues.”
Bill MWhat’s been the single biggest benefit to you and your company since working with SecurePC? Peace of mind that when I have a problem it will be taken care of quickly.
What do you feel we do better than other computer support companies you may have worked with in the past? Quick, personal and friendly service.
If someone was on the fence about choosing us as their computer support company, what would you say to them? That Secure PC is trustworthy and provides great service.
Marcie FThe biggest benefit of working with Secure PC is the peace of mind knowing that our system is being kept safe with up-to-date security protection and support.
I’ve never really worked with any other security company, so I really don’t have an answer to this one. Sorry.
I would say that SecurePC is good at following up with me and touching base from time to time to see how things are going. In desperate situations in the past, SecurePC has been very good at responding to me the same day and resolving my issues in a timely manner.
Al HWhat’s been the single biggest benefit to you since working with Secure PC? Our computer problems are handled in a timely manner.
What do you feel we do better than other computer support companies you may have worked with in the past? We have always worked with Secure PC.
If someone was on the fence about choosing us as their computer support company, what would you say to them? If you are wanting a personal experience, you have to experience Secure PC.
Louise SSecurePC always makes sure we have the latest in security and backup software.
It doesn’t matter if we have a minor or a major computer problem SecurePC responds in a timely manner with the knowledge necessary to resolve our all of our computer issues.
You can always expect quality service and honesty from SecurePC.
Rose SThe biggest benefit to working with SecurePC is the feeling of having that “security blanket”. There is someone there that can be counted on, to help when things aren’t operating as they should be. There’s nothing worse then having your day fall apart because of a computer issue and not knowing how, or who, can fix it!
SecurePC is always quick to respond at any time of the day. First thing in the morning or at the end of the day. Someone always answers the phone. Jerry is good at assessing our needs and finding the best solution both immediate and long term.
Jerry is easy to work with, communicates in a way that a person can understand, even if you aren’t computer savvy and does not do or try to sell unnecessary work.
Bess GJerry and Secure PC are the real deal. Knowledgeable, professional and most of all – patient. If you use a Windows PC to do your banking, prepare taxes, manage your health records, email your Mother – and who doesn’t? – you need SecurePC. McAffee simply isn’t enough in these hacker times. Jerry totally helped us out of a security breach situation that could have created mayhem for our personal and professional lives. Thanks Jerry!!
Marian EFor those of us who didn’t grow up with computers, the services of SecurePC and Jerry have been most welcome and none threatening. Thanks
Dave PSecurePC is always professional and accessible – and I love the remote capability. Great service and always returns calls promptly.
Jessie POur experience with SecurePC was second to none. I will continue to promote SecurePC to my friends, without any worries.
Tom DI have been a customer of SecurePC for quite a few years, and I will continue to trust Jerry in the future!
Mary PI’m glad I don’t have to take my computer to a repair shop, it’s great to have it done in my home or remotely.