1

Quick response when you need it!
When issues arise, a live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. You can rest assured that you’ll be helped quickly, with friendly and knowledgeable English-speaking support staff. We can log into your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location. You Can Expect a Response from Us Within One Hour – Guaranteed.

2

Proactive Monitoring, 24×7 365 days a year
We stop problems before they begin, SecurePC licenses and installs an array of the best software tools available to protect our clients’ systems. This allows us to monitor, patch, protect, and identify problems on the network before they happen. We’re constantly monitoring and servicing all your IT related devices to keep them running efficiently.

3

We leverage vendor relationships to your advantage.
Having a partnership with key vendors (Microsoft, HP, Dell, Cisco and VMware) allows us to access special pre-and post-project support. We provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can get them resolved quickly and effectively.

4

100% Satisfaction Guarantee
We Stand Behind our Products – We only sell and deliver top-rated equipment. This ensures minimal call back and down time for you. We will bend over backwards to ensure you are happy with our IT management and network support services.

5

We Take Ownership Of Your IT Problems.
Dealing with IT problems can be frustrating. This can often result in “finger pointing” as to what vendor is at fault in troubleshooting hardware / software issues. At SecurePC, we take ownership of our clients’ IT problems as their advocate and work diligently with third party vendors to ensure down time and drama are kept to a minimum by getting your systems up and running quickly.

6

Why Pay for a Ferrari when you need a Honda
One solution does not fit all. We understand that every business has unique business needs and their IT services need to be customized to fit. Would you pay for a Ferrari when you only need a Honda to get the job done? Would you use a shovel when you really need a full-scale tractor? Of course not! So then why would you use one of those other IT service vendors’ canned solutions? We listen to what our clients want and then we develop a custom business IT solution based on their needs. We have flexible, tailored–to–your–needs support options to help you better manage your environment. We provide our customers with a variety of managed support solutions. We have successfully provided these services over 13 years and can create a solution specifically for you and your team.

7

We support both on premise and cloud solutions.
Some IT firms won’t offer or recommend cheaper cloud solutions because that means less money in their pocket – Our philosophy is and always has been to offer what’s best for the customer, not us. That’s how we keep so many customers long-term.

8

Advanced security included
At SecurePC we invest in advanced security measures that protect you from the latest threats with full remediation and auto immunization. Other IT companies just throw basic antivirus on your computer and think it is sufficient protection from viruses, spyware and ransomware.

9

Proactive Staff training/monitoring
We not only work with your computer hardware and software, but also with your staff to train you on the latest security threats. We provide simple and cost-effective security training that will help improve not only your computer network security and reliability, but your personal security as well.

10

No Geek Speak
SecurePC understands the client wants to be communicated with respectfully leaving out the gigahertz, megahertz, petabytes, RAM, blah, blah, blah… “geek speak”. You will never be made to feel “less than” or uncomfortable when our technicians explain any solutions with you.